FAQs: Thermostats, WiFi & Vape Detection

How many wires are required for a smart thermostat installations?

In order to install nest, aura or any smart thermostat, a minimum of 4-wires are required to carry out a single speed fan installation. In order to carry out a 3-speed fan installation (low, medium and high), 6-wires are required. The Digital Homes technical team will carry out an inspection of your AC system and will advise you if you have the right wiring in place and will check if your fan motor supports 3-speed fan.

What is the difference between single-speed fan and three-speed fan?

Three speed fan means that your AC’s fan motor blower operates on 3 speeds (low, medium and high). Most AC systems in UAE are 3 speed fan.

Is it Possible to take my smart thermostats with me to my new home?

Yes it is possible. You need to keep aside your old thermostats so they can be re-installed. Digital Homes will remove your smart thermostats along with the conversion kits, re-connect your old thermostats and test them. Separate charges apply.

What energy saving can a smart thermostat provide for my home?

Most of our customers have witnessed up to 30% savings on their electricity bill after using smart thermostats. In order to have an energy efficient AC system, it is vital to have a well-maintained AC system. Contact us to enquire about our bespoke 20-point AC inspection and maintenance service.

What is a mesh WIFI system?

Mesh WiFi or Whole Home WiFi systems consists of a main router that connects directly to your modem, and a series of satellite modules, or nodes, placed around your house for full WiFi coverage. They are all part of a single wireless network and share the same SSID and password, unlike traditional WiFi routers.

Does school vape detection use a camera?

No. Our vape detectors have no camera. They are meant for privacy-sensitive rooms such as washrooms and locker rooms, where cameras are not used.

Does vape detection record audio?

According to the manufacturer, the sensors do not record audio or video. Sound-based alerts are optional and can be left off. Vape detection itself uses air sensing.

How does school vape detection work?

A vape detection system analyses the air for chemicals and particles associated with vaping and can send a real-time alert to nominated staff, including the location of the sensor. The system we use is HALO; Digital Homes is an authorised dealer and installer.

Where should vape detection systems be placed?

They are commonly installed on the ceiling in washrooms and locker rooms. As a guide, one sensor covers about 144 sq. ft. (13.4 m²) at an 8 ft (2.4 m) ceiling height; coverage varies with ventilation and room height. Digital Homes will confirm the layout on a survey.

Can vape detectors be used outside washrooms and changing rooms?

Yes. The same sensors also monitor indoor air quality, so some schools and universities install them in classrooms, libraries and offices to track air quality as well as detect vaping. They can also connect to the Building Management System (BMS), so if CO2 reaches a set level, the sensor sends a signal to the air handling unit to bring in more fresh air.

Do you install vape detection outside Dubai?

Yes, across all seven emirates: Abu Dhabi, Dubai, Sharjah, Ajman, Umm Al Quwain, Ras Al Khaimah and Fujairah. The consultation is free in Dubai and billable elsewhere. Call +971 4 283 2288 or WhatsApp +971 50 420 8078.